Frequently Asked Questions
WHAT ARE OUR HOURS?
We are open
Monday through Thursday 9 a.m. to 5 p.m.,
Sundays 9a.m. to 2 p.m.
Closed on Saturdays.
DO I NEED AN APPOINTMENT?
In order to better serve you we require appointments, but there is availability most days.
WHERE ARE WE LOCATED?
We are on the corner of Ashland and Addison. Although we do not sell anything out of our production space,
If you prefer to have our designers measure you themselves, you may come in and have them do so to get the most accurate measurements for your gown.
WHAT DESIGNERS DO YOU CARRY?
Our gowns are all original designs and are custom made according to your direction. Essentially, you become the designer of your own gown. We are available to help you select the pieces.
WHAT PRICE DO WEDDING GOWNS START AT?
$1000, but it varies by designer, style, details and fabrication.
DO WE CARRY BRIDESMAID DRESSES?
Yes. Any of the dresses can be made in any color of your choice.
DO WE CARRY SHOES?
No, we do not, however we can recommend trusted shoe specialists in your area.
HOW LONG DO APPOINTMENTS TAKE?
Measurements take 10-15mins. It can take you as long or as little as you like to create your custom gown from the comfort of your own home. If you would like a personal one on one consultation with one of our designer to help you though the online process and design a gown together, we offer that service as well at no cost to you. In order to ensure the best possible experience, we ask that you call and schedule an appointment if you would require a one on one consultation.
DO WE DO ALTERATIONS?
Typically alterations will not be needed as we take very precise measurements to try to eliminate any room for error in sizing.
If alterations are needed, we are happy to do them in our "Wedding Salon" in Chicago.
WHAT IS YOUR E-MAIL ADDRESS?
stasiacouture@gmail.com
